News Review
Refunds in Process for Some Utility Bill Customers
Posted Date: 10/25/2017
The City of Corvallis has begun processing applications as it works to refund commercial customers who were inadvertently overcharged for the Transportation Maintenance Fee (TMF). This charge appears on City Services bills and funds long-term pavement preservation efforts in Corvallis. The deadline to apply for a refund is December 29, 2017.

Public Works staff discovered last year that certain commercial accounts had been overcharged during the period between July 2006 and December 2014. As a result, the City Council approved a process to investigate whether a refund is due and to return money to commercial account holders who had been overcharged.

The City has already identified a number of commercial account customers who will be receiving refunds, and these customers have been contacted by the City.

However, because some businesses have closed or changed ownership, the City has a refund application process to allow people to contact the City and determine whether or not a refund may be in order.

The TMF refund request form is available online at

Requests will require supporting documentation, such as copies of City Services bills.

In order to be eligible for a refund, the following criteria must be met:
  • The applicant is the entity responsible for paying the City Services bill for the account.
  • The business operated for some period between July 2006 and December 2014.
  • The business is a service or retail business.
Eligible business types include stores, banks, hair salons, restaurants. automobile service centers, gas stations. Ineligible business types include offices, government, medical/dental offices, hospitals, schools.

Anyone who meets the eligibility requirements is encouraged to fill out the TMF refund request form. City staff will be in touch to discuss next steps and work toward a resolution.

Refund requests, as well as all supporting documentation, must be received by December 29, 2017.